Terms and Conditions for Courses and Workshops
Registration and payment
Participants are required to fill in a booking form and send the signed document by mail or email to Living English. After written confirmation by Living English full payment is due at least 4 weeks prior to the start of the course/workshop. Any bank charges, incl. overseas transfers, are the responsibility of the participant(s). The same applies to the participant’s travel and accommodation expenses.
Virtual courses and workshops
The training will take place via Zoom with a PC, mobile phone or tablet. Participants must have IT equipment of a high enough standard and an internet connection which is fast enough to participate in the training.
Participants must use a good pair of headphones and need to be in a quiet room with no background noise.
Trainers will not delay the start of the training nor will be held responsible for the participants who have technical issues.
Cancellation Policy
If unforeseen circumstances force the participant(s) to cancel, we will try to offer possible alternative course/workshop dates. Bookings are transferrable to another suitable participant. However, cancellation fees will apply if written notification of the cancellation or postponement is received less than 4 weeks in advance of the course start.
Cancellation Fees
For cancellations more than 4 weeks before course start: no fees are payable
Between 3 – 4 weeks before course start: 25% of the total course fee
3 weeks before course start: 50% of the total course fee
2 weeks before course start: 75% of the total course fee
1 week before course start: 100% of the total course fee
Participants who do not make use of the full programme as scheduled due to unforeseen circumstances or their own volition cannot claim compensation for the unused part of the course.
Living English reserves the right to cancel a workshop if there are insufficient bookings or due to unforeseen circumstances. A full refund of the seminar fees will be given in this instance. No other compensation will be due by Living English. Insurance No liability can be accepted by Living English for accident, illness, theft, loss or damage to personal effects. Participants are recommended to take out appropriate personal insurance cover.
Cancellation Fees
No liability can be accepted by Living English for accident, illness, theft, loss or damage to personal effects. Participants are recommended to take out appropriate personal insurance cover.